21labz builds AI that has to survive contact with customers, not a slide. The studio is in Konyaaltı, Antalya, and the same team designs the flow, connects the data, and ships it. An indicative starter engagement is about €8k. A standard integration across systems is about €24k. Custom work is quoted quarterly. The written quote binds.
What clients usually mean
They have tried a chatbot. It greeted people and then invented an answer, or it forwarded everything to a human after two messages. The ask is narrower than "add AI": answer this class of question from this source, and stop when you are outside it.
That source might be a reservation system, a menu, a statute, a product database, or a set of pages you already trust. If the source is missing, the first milestone is collecting it, not picking a model.
What production requires
A route for the question. Not every sentence should hit the same prompt. A booking question and a complaint are different jobs, and the complaint needs a person sooner.
A fallback. The assistant must be allowed to say it does not know, and to hand over with the context still attached.
A record. Someone on your team should be able to see what was answered and what was escalated. Without that, you cannot tell whether it helped.
Latency, if it is on a phone call. A pause that feels fine in a chat window does not feel fine in a voice call. Callinte exists because that constraint is real.
What the studio will not claim
It will not promise a rank in Google, a payback in a fixed number of days, or an accuracy percentage with no test set. The homepage ranges are indicative. If a vendor leads with a score and a trophy, ask which questions were in the test.
Products the studio runs
These are not client logos. 21labz designs, builds and operates them.
Callinte takes the inbound call or message and answers from the business's own data: reservations, questions, routing.
HukukLabs is built for Turkish law. A draft points at the statute and the decision. The lawyer decides.
fregie checks a barcode against the diet and the allergens a person set.
Standy is the next neighbourhood guide for bakeries, cafés and patisseries.
If you need the channel around the assistant, see websites and apps. Cost is explained in what a project costs. Start with a conversation.
What is the difference between a chatbot demo and production AI?
A demo answers from a general model and looks convincing for a pitch. Production AI answers from your own data, knows when it should hand the conversation to a person, and is measured on whether the task got done.
Do you publish accuracy percentages?
No. A single accuracy number without the dataset and the task is advertising. 21labz will agree the task, the source of truth, and what happens on a miss. Those three go in the quote.
Which products has the studio shipped itself?
Callinte answers calls and messages from the client's own data. HukukLabs drafts with the statute and the decision attached, and the lawyer keeps the last word. fregie reads a food barcode against a diet and allergen list. Standy is a neighbourhood guide for bakeries, cafés and patisseries.
Can this connect to the website or the app?
Yes, when that is the job. The assistant, the site and the app are one scope if they share accounts and data. They are separate quotes if they do not.