Engagement Terms

Work starts only after we send a written proposal and you accept it in writing, including by email. The proposal states the scope, timing and fee. Work outside that scope is a change, and we agree it before doing it.

Unless the proposal says otherwise, invoices are due within 14 days. We may pause work if an invoice is overdue. Expenses agreed in advance are billed at cost.

You are responsible for the accuracy of what you send us and for having the rights to it. You give us a licence to use those materials only to do the work.

Each party keeps the other's non-public information confidential and uses it only for the project. This does not cover information that is already public, already known without a duty of confidence, or that must be disclosed by law.

When the project is paid in full, you own the deliverables made specifically for it. We keep our pre-existing tools, libraries and know-how, and we license them to you as part of the deliverable. We may show the project in our portfolio unless the proposal says it is confidential.

If the project involves personal data of your customers or users, you are the controller and we process that data on your instructions. We sign a data processing agreement when you ask, or when the project requires it. Data collected through this website is described in the Privacy Policy and the KVKK notice.

We do the work with reasonable care. To the extent the law allows, our total liability for a project is limited to the fees you paid us for that project, and we are not liable for lost profits or other indirect loss. Nothing here limits liability that cannot legally be limited, or rights you have as a consumer.

Either party may end the work in writing if the other does not fix a material breach within 14 days of being asked. You pay for work done up to that date.

These terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of Antalya have jurisdiction. If you are a consumer, mandatory protections of your place of residence still apply.

21labz, Pınarbaşı, Atatürk Blv. 07100 Konyaaltı/Antalya. hello@21labz.com.